Careers with Iowa Humane Alliance
Iowa Humane Alliance is a mission-driven, non-profit organization that focuses on high-volume, affordable, best practice spay and neuter surgeries at our Cedar Rapids regional clinic located in Iowa, America’s Heartland. We demonstrate a nonjudgmental approach when networking with our 25+ shelter and rescue partners, community cat caretakers, and pet parents. This, along with practicing our core values every day, has made Iowa Humane Alliance a successful organization that our community supports and relies on.
IHA’s clinic is a unique entity that introduced animal caretakers to new opportunities by providing high-quality care at an affordable price. Our rescue and shelter partners now have a consistent and reliable spay/neuter provider. Colony overseers now have an affordable solution to humanely controlling community cat populations. Pet owners living in under-resourced neighborhoods now have access to provide the basic care that all pets deserve.
As Iowa’s first high-volume clinic, we have performed over 113,000 surgeries since opening in 2013, but we are so much more than just a spay/neuter clinic.
We are an ambitious team that prides ourselves on providing stellar customer service and superb patient care, going above and beyond for those that need us. If you aspire to be part of something bigger and want to make a difference every day, then please consider a rewarding career and join our team. Email a resume to stacy@iowahumanealliance.org, or call to chat at (319) 363-1225.
Awesome things about Iowa Humane Alliance:Click here to learn more about Cedar Rapids and the surrounding communities
Available position(s):
Clinic Manager
Clinic Manager
Our team is seeking an enthusiastic, detail-oriented leader who possesses excellent technical and communication skills. Primary responsibilities would be ensuring high-quality care and efficiency in operations while overseeing the surgical and wellness aspect of the IHA clinic. We offer a competitive wage and benefits.
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Responsibilities:
Operations:
• Assist medical team with daily flow and surgical tasks.
• Manage medical equipment maintenance/software updates.
• Manage inventory of surgical and wellness drugs, equipment, and supplies.
• Answer/assign post-surgical phone responsibilities.
• Update medical protocols as needed.
• Organize/assist with Vaccine Clinics and Outreach Events.
• Supervise and train new team members.
• Assist with implementing and managing Wellness Program.
Administrative Tasks
• Prepare monthly team schedule with Executive Director’s approval.
• Assist Executive Director with team building and training exercises.
• Enter hours for team members into time sheet software.
• Calculate hours worked for IHAVS veterinarians.
• Provide feedback and review the medical team with Executive Director.
• Assist with hiring medical team.
• Adjust surgical and wellness parameters in Clinic HQ software.
Organization Mission and Strategy
• Fully support and advocate for IHA’s mission, core values, and TNR.
• Provide feedback to Executive Director regarding team performance and programming impact as it relates to IHA’s mission and strategic goals.
• Participate in strategic planning sessions and attend board meetings as needed.
Patient and Client Interactions
• Ensure patients are receiving high-quality services.
• Communicate with clients regarding high-risk surgical candidates, funding assistance for additional services, follow up care, or other medical concerns.
• Oversee recheck exams.
• Daily check-in and/or check-out of patients and clients.
REQUIREMENTS:
Education/Experience:
A licensed Veterinary Technician with 2 years of clinical experience is preferred but will consider 3-5 years of additional experience in lieu of license. Must have experience in a management position, supervising a small team. Experience working in a non-profit animal welfare environment or spay/neuter clinic is a plus.
Interpersonal skills:
• Unconditional Regard: Ability to keep interactions with clients, partners, supporters, and staff professional and positive. Able to defer judgment of others; creating a safe, empowering, and successful relationship.
• Positive Attitude: Ability to communicate clearly and work as a team in an optimistic manner, even when stressed.
• Time Management: Ability to work well in a quick-paced environment, maintain stamina, and prioritize multiple tasks appropriately.
• Confidentiality: Able to keep all information regarding our patients, clients, organizational partners, and supporters confidential.
• Resourcefulness: Ability to recognize a process or situation that needs addressed, create an improvement plan, and implement the changes with minimal supervision.
• Leadership: Present yourself as a positive role model, make sound decisions, provide a clear goal, and inspire others to perform to the best of their ability.
Professional Skills:
• Excellent managerial and organizational skills.
• Excellent communications skills, both speaking and writing.
• Knowledgeable with Microsoft Office programs.
• Able to interpret animal’s body language and adjust restraint accordingly.
• Proficient at technical and medical skills.
• Pursue educational opportunities and keep abreast of best practice for HVHQLC clinics.
Supervisory Requirements:
• Positive and constructive leadership style.
• Ability to cover responsibilities in the absence of medical/administrative team member.
• Commitment to promoting teamwork and inspiring individual excellence.
